We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, products, and services.
1. We collect the following information to enhance your experience, including:
Contact Details: Name, email address, phone number, shipping/billing address.
Payment Information: Securely processed through trusted payment gateways. We do not store your credit/debit card details.
Order & Transaction Data: Purchase history, preferences, and interactions with our website.
Technical Information: IP address, browser type, cookies, and device details to improve site functionality.
2. Your data is collected to:
> Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
> Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
> Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
> Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
3. Data Protection & Security
We implement advanced security measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and shared only with trusted third-party service providers essential for order processing and delivery.
4. Children's Privacy
GoAthletiq does not knowingly collect personal data from children under 13 years of age. If we become aware that a child has provided us with personal information, we will take immediate steps to delete it. Parents or guardians may contact us for assistance.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can modify your browser settings to disable cookies if preferred. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
6. You have the right to:
Access, update, or delete your contact details.
Opt out of promotional communications.
Disable cookies and tracking preferences through browser settings.
7. Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
8. Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our services implies acceptance of the updated policy.
For any privacy-related concerns or inquiries, please contact us at info@goathletiq.in
